Metrash App Qatar: Visa Guide for Residents
Metrash App Qatar is the official mobile app of Qatar’s Ministry of Interior (MOI) for visa, residency, and traffic services. It lets residents apply for visas, check application status, renew QIDs, and pay government fees from a phone, without visiting an MOI service center.
Downloading and using the app is free. This guide explains what Metrash can do, who can register, and how to complete the most common tasks step by step. For a broader overview of every official checking method, start at Qatar Visa Check.
What Is the Metrash App Qatar?
Metrash App Qatar is the MOI’s digital services platform, available for Android and iPhone. It brings hundreds of government services into one app, covering visa applications, residence permit renewals, traffic fine payments, and an e-wallet for official documents.
The app opens in Arabic by default, and you can switch to English, French, Spanish, Hindi, or Urdu in the settings. Full access requires a valid QID linked to a mobile number registered under your name in MOI records.
Who Can Use the Metrash App?
Your access level depends on your residency status:
| User type | Access level |
|---|---|
| Qatari citizens | Full access to all features |
| Residents with a linked QID | Full access to all features |
| Sponsors, employers, and companies | Full access, including employee sponsorship tasks |
| Visitors without a QID | Limited to basic inquiries and visa status checks |
Without a QID matched to your mobile number, the app will not activate your account. Visitors can still run basic inquiries and visa status checks, but sponsorship and renewals need a registered QID.
What Visa Services Does Metrash Offer?
The visa menu covers the tasks residents need most:
- Submit family and business visa applications
- Check visa status in real time
- Track visa approval progress
- Request family visit visas
- Renew residence visas
- File visa extension requests
- Print or download approved visas
- Submit general visa inquiries
Which Metrash Services Need Sponsor Approval First?
Some requests stay pending until the sponsor acts in their own account. A family visit visa application, for example, waits for employer or sponsor approval before MOI processes it. If a request stalls, ask your sponsor to check their Metrash notifications. These steps sit inside the wider Qatar visa application process, which explains how each stage moves forward.
How Do I Register for the Metrash App?
What Do I Need Before Registering?
You need your 11-digit QID and a mobile number already linked to it in MOI records. If the number does not match, registration fails until you update it through MOI.
What Are the Registration Steps?
- Download Metrash from the Google Play Store or Apple App Store.
- Open the app and tap the registration option.
- Enter your 11-digit QID number.
- Verify your mobile number against MOI records.
- Enter the OTP sent by SMS.
- Create a password or PIN and log in.
How Do I Download the Metrash App?
Download steps differ slightly by device, so follow the ones that match your phone.
For Android Users
- Open the Google Play Store.
- Search “Metrash” and confirm the developer is the Ministry of Interior.
- Tap “Install” and wait for the download to finish.
For iPhone Users
- Open the App Store.
- Search “Metrash” and check that the developer shows as Ministry of Interior Qatar.
- Tap “Get” and install the app.
Important: the app was rebranded from Metrash2 to Metrash. Install only the listing named “Metrash” from the official stores and skip any outdated version.
What Residency and Traffic Services Does Metrash Cover?
Beyond visas, the app handles QID renewal, residence permit status checks, and dependent registrations. The traffic module covers fine payments, driving license status, and vehicle registration.
If your residence permit was recently cancelled, use Metrash to confirm the cancellation status and your remaining grace period. Our guide to Qatar visa cancellation explains the 14-day grace period and what to do next.
Where Does Metrash Store My Documents?
Metrash keeps digital copies of your official documents in a built-in e-wallet. Your QID, driving license, and vehicle registration live there, and certificates you generate in the app, such as national address certificates, save into the same wallet.
Keep the originals safe as well. For applications that need uploads, check the Qatar visa documents checklist so every file meets MOI requirements before you submit.
How Do I Reset My Metrash Password?
Password resets follow the same identity checks as registration:
- Tap “Forgot Password” on the login screen.
- Verify your identity with your QID and registered mobile number.
- Enter the OTP sent by SMS.
- Set a new password and confirm it.
How Can I Keep My Metrash Account Secure?
Never share an OTP with anyone, even someone claiming to call from the MOI. Scammers have posed as officials to steal accounts. Turn on biometric login if your device supports it, and download the app only from the official app stores.
If you lose your phone or suspect misuse, reset your password at once through the steps above and update your linked mobile number with MOI.
What Are the Limitations of Metrash?
The app needs an internet connection to work. Some services still depend on sponsor or employer approval, and a few complex cases still require an in-person visit to an MOI service center.
Conclusion
The Metrash app puts Qatar’s most-used government services, including visa applications, status checks, QID renewals, and fine payments, in one free app on your phone. Register with your 11-digit QID and linked mobile number, download only the official “Metrash” listing, and handle routine tasks without queuing at an MOI center. For anything the app cannot do, the official portals and service centers remain available.
Frequently Asked Questions
Is the Metrash app free to use?
Yes. Downloading, registering, and using the app costs nothing. You only pay the official government fees for the transactions themselves, such as visa charges or traffic fines.
Can visitors use Metrash without a QID?
Only partly. Visitors can run basic inquiries and visa status checks, but family sponsorship, renewals, and most transactions need a registered QID linked to a mobile number.
Can I check my visa status through Metrash?
Yes. Eligible users can check visa status and track approval progress in real time from the visa menu, without visiting an MOI service center.
Does Metrash work for company accounts?
Yes. The MOI offers separate company registration so employers can manage employee visa sponsorship and related approvals from their own accounts.
What languages does the Metrash app support?
Arabic, English, French, Spanish, Hindi, and Urdu. The app opens in Arabic by default; change the language in the settings menu after logging in.
Can I store official documents in Metrash?
Yes. The built-in e-wallet holds digital versions of your QID, driving license, and vehicle registration, plus certificates you generate in the app.
What should I do if my OTP does not arrive?
First confirm the mobile number matches the one linked to your QID in MOI records. Then request a new code; repeated failures may mean your number needs updating with MOI.
Is Metrash the same as Metrash2?
No. Metrash is the current official app; Metrash2 was the older version. Always install the listing named “Metrash” from the official app stores and avoid the outdated one.
Khalid Al-Rasheed is a Qatar-based blogger who simplifies the Qatar visa check process for expats and travelers. He shares clear, up-to-date guides on checking visa status online, approvals, and residency in Qatar.
